Blanket Informational Website Privacy Policy
Introduction
Welcome to the informational website of Blanket Partners Inc. (the “Website”).
This Privacy Policy (“Policy”) applies solely to this Website, and not to the property management platform that Blanket Partners Inc. operates separately (the “Platform”). Details about how we collect and use information about you when you access the Platform are available on the Platform’s privacy policy.
We, at Blanket Partners Inc. (“Company” or “we”, “us”, “our”), are committed to complying with applicable data protection laws. The Website is directed to users from the United States only. The Website is not directed to users under the age of 18. We do not knowingly collect information or data from children under the age of 18 or knowingly allow minors under the age of 18 to use the Website.
This Policy may be amended from time to time. We will post any change to this Policy on our Website at a reasonable time in advance of the effective date of the change.
Contact us
If you have any questions, comments or concerns regarding this Policy or our processing of your personal information, please contact us at support@blankethomes.com.
What we collect and why
Scenario | Purposes | Categories of information processed |
Subscribing to our newsletters | Providing you with the newsletter you requested, such as tips for property managers on how to grow their business and provide their clients with the best experience, or marketing and promotional content. | Email address, full name, mobile phone number. |
Contacting us with an inquiry or a demo request through our email or our online contact form | Responding to your inquiry or demo request and developing our business with you. | Email address, full name, mobile phone number, account username, the property management software you use, the subject of your inquiry and the text of your message or request. |
When you provide us with your feedback and reviews | Responding to your feedback and reviews and developing our business. | Email address, full name, mobile phone number, account username and your feedback or review. |
Use of cookies and internal analytics tools on the Website | Facilitate a feature that you specifically requested, analyze your Website usage to evaluate and improve its performance, improve user experience on the Website, inform and serve personalized ads more relevant to your interests. | IP address from which you access the Website, time and date of access, type of device and browser used, language used, links clicked via a mouse or a touch screen, and actions taken while using the Website. |
You do not have a legal obligation to provide the above information. However, if you choose not to provide this information to us, we may not be able to process your purchase, your feedback and respond to your inquiry or demo request, while you may not be able to use the Website features or receive the newsletters you requested.
You may always opt-out from receiving our newsletter by separately clicking the opt-out link in the messages or by contacting us at: support@blankethomes.com.
Methods and sources for collecting your personal information
We collect the personal information from several sources:
- Directly from you when you provide us your information through our email, our online contact form or our subscription enrollment form.
- From our service providers helping us to operate the Website.
- Through the device you use to access our Website, including through third party cookies and analytics tools, such as Google Analytics.
Sharing your personal information
We will not share your information with third parties, except in the events listed below or when you provide us with your explicit and informed consent.
Scenario | Purposes | Third parties involved |
We will share your information with our service providers who assist us with the internal operations of the Website. These companies are authorized to use your personal information in this context only as necessary to provide these services to us and not for their own promotional purposes | Operating the Website and our business. | Third parties such as Google Analytics, Mixpanel, Segment (by Twilio), HotJar, Sentry, Intercom Subject to the following additional Policies: |
If you abused your rights to use the Website or violated any applicable law while doing business with us | Responding to, handling, and mitigating suspected violations of law in. connection with our business. | Competent authorities, legal counsels, and advisors. |
If a judicial, governmental, or regulatory authority requires us to disclose your information | Complying with a binding request from a competent authority. | Competent authorities. |
If the operation of the Website or our business is organized within a different framework, or through another legal structure or entity | Enabling a structural change in the operation of the Website and our business. | The target entity of the merger or acquisition, legal counsels, and advisors. |
Google API Services and Gmail Data
If you connect your Google account to Blanket, Blanket may access certain Gmail data through Google OAuth in order to provide email-based features within the Blanket platform (the “Platform”).
Categories of Google Data We Access
Depending on the features you use and the permissions you grant, Blanket may access:
- The content of Gmail messages and message threads;
- Message metadata, such as sender, recipient, subject line, timestamps, and labels;
- Gmail labels; and
- Draft messages and email sending capabilities, including the ability to create drafts and send messages on your behalf when you direct Blanket to do so.
How We Use Google Data
Blanket uses Google data only to provide, maintain, secure, and support the specific user-facing features available in the Platform, including:
- Analyzing email threads with property owners and related contacts;
- Identifying communication gaps, unanswered questions, and signals of disengagement or churn risk;
- Generating personalized risk insights and recommended next steps for the user;
- Preparing draft replies, follow-ups, and related communications for user review; and
- Sending emails or saving drafts on the user’s behalf when the user initiates that action.
Blanket does not use Google user data for advertising, and does not sell Google user data.
AI Processing and Third-Party Service Providers
To provide the features described above, Blanket may process Google-derived email data using third-party service providers, including cloud hosting, authentication, and artificial intelligence service providers.
In particular, Blanket may transmit Gmail message content, thread context, message metadata, and related prompts generated within the Platform to third-party AI processors — including providers such as OpenAI, Anthropic, xAI, and Google — solely to:
- Analyze communications;
- Generate churn-risk insights;
- Recommend follow-up actions; and
- Prepare draft responses for the requesting user.
Blanket requires such providers by contract to process this data only to provide services to Blanket and not for their own independent purposes. Blanket does not use Google user data to develop, improve, or train generalized or non-personalized artificial intelligence or machine learning models.
Data Storage, Security, and Retention
For clarity, “Google-derived data” in this section includes Gmail message content, thread context, metadata, labels, drafts, and related outputs generated from that data within the Platform.
Google-derived data is encrypted in transit and at rest. Blanket stores relevant data using Amazon Web Services (AWS) and related infrastructure providers, and applies access controls designed to limit access to authorized personnel who require such access to perform their job responsibilities.
Blanket generally retains Google-derived data processed for these features for up to 30 days in its managed processing and memory systems, unless a shorter period applies, the user requests deletion, or retention is required for security, fraud prevention, or legal compliance. OAuth tokens are stored securely and are deleted or revoked when no longer needed.
Human Access
Blanket personnel do not access the content of Google user data except in limited circumstances:
- With the user’s affirmative consent for a specific support or troubleshooting request;
- When necessary for security, fraud prevention, or abuse investigation;
- When required to comply with applicable law; or
- When data has been aggregated and de-identified for internal operational purposes in accordance with applicable law.
Limited Use Disclosure
Blanket’s use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Without limiting the foregoing, Blanket will not:
- Sell Google user data to third parties, including advertising platforms, data brokers, or information resellers;
- Use Google user data for serving advertisements, including retargeting, personalized advertising, or interest-based advertising; or
- Use Google user data to determine credit-worthiness or for lending purposes.
Blanket requires its employees, agents, contractors, and subprocessors that handle Google user data to comply with these restrictions.
Revocation and Deletion
You may revoke Blanket’s access to your Google account at any time through:
- The Platform’s account settings (Settings > Integrations > Gmail > Disconnect); or
- Your Google Account permissions page.
You can view information about the Google permissions granted to Blanket, the categories of data used by these features, retention details, and available export or deletion options through the Platform’s account settings (Settings > Integrations > Gmail > Your Data).
When you disconnect, Blanket will promptly revoke the associated OAuth tokens. Remaining Google-derived data in Blanket’s processing and memory systems will be deleted within 30 days, consistent with Blanket’s standard retention cycle. You may also request expedited deletion of Google-derived data by contacting support@blankethomes.com.
Data retention and security
We retain your information for as long as needed to operate the Website, and thereafter as needed for record-keeping matters.
We will retain your information for as long as needed to operate the Website. Thereafter, we will still retain your personal information as necessary to comply with our legal obligations, resolve disputes, establish, and defend legal claims and enforce our agreements. The overall period of retention is approximately 7 years.
We implement measures to secure your information.
We implement measures to reduce the risks of damage, loss of information and unauthorized access or use of information, such as HTTPS and TLS connection to our database from our servers, managed firewall by AWS guarding our servers, encryption at rest for all data and least privilege policy for accessing the servers. However, these measures do not provide absolute information security. Therefore, although efforts are made to secure your personal information, there is no guarantee that it will be immune from information security risks.
Last Updated: March 31, 2026
